Our Staff

Our Staff at Reed Optical

Our exceptional, friendly staff is our greatest asset. They are excited about what they do, and they care personally about getting the best results for our patients. Our patient care coordinators will try to accommodate your busy schedule by finding appointments that suit your needs. We will help you understand your insurance coverage and if financial arrangements are necessary, we will be glad to help you develop a plan to make your vision care treatment possible.

Meet our Staff

Laurel Hall, CPO

Laurel Hall, CPO

Laurel joined our team in May of 2015 as a Patient Care Coordinator. As a parametric assistant, she may assist you with the initial testing for your eye exam. Her second role as Insurance and Billing Specialist for both of our locations keeps her busy when not involved in patient care. She and her family enjoy living in the Claremont community.

Heidi Cass

Heidi Cass

Heidi, Operations Manager and Optician, joined our team in 2015. As an optician, she enjoys helping her patients achieve the best vision possible in frames that accentuate their features. When not working, she is often a home with her family and pets or on a field watching one of her daughters play their favorite sports!

Devan Rockwood

Devan Rockwood

With over 6 pairs of glasses in his prescription, Devan is knowledgable about current trends and technologies in frames and lenses. As an optician, he splits his time between both locations, and is happy to help assist you in selecting the perfect pair of glasses or sunglasses to meet your needs!

Jackie Garrow

Jackie Garrow, ABOC, ABOP

Jackie comes to Reed Optical with over 15 years of experience in the optical industry, earning her ABO certification in 2020. She finds opticianry to be fascinating and enjoys guiidng patients with frame and lens options that meet their vision needs. She also enjoys the challenge of a tough eyeglass repair! Compared to her prior experience in commercial settings, she enjoys the patient focused atmosphere and the access to technologies for customizing eyewear.
When not at work, she is busy with her three boys and pets. She loves finding new plant base
d recipes to cook and challenging herself to meet her fitness goals.

Angela Bator

Angela is the Patient Care Coordinator here at Reed Optical. She will assist you with scheduling as well as the check in/check out process while in office.

Jennifer Currier

Jennifer joined our team as an Ophthalmic Technicnician in early 2021. From contact lenses to medical testing, she is always ready to help you with a smile!
In addition to her work responsibilities, Jennifer is pursuing her Bachelor's Degree in Elementary Education through the Grand Canyon University online program. Raised in the Bluff area of Claremont, she earned herself the nickname "Jenny from the Bluff". In her free time, she enjoys thrift shopping with her twin sister, yard sales, attending car shows, listening to music, spending quality time with family and pets, and just relaxing at home!

Christina Gagne

Christina, as a patient care coordinator, will assist you at our reception counter whenever you come to visit our offices! Behind the scenes, she is also part of our phone team.

Raymond Clough

Raymond plays an important role in our optical - although you aren't likely to see him during your visit to the office, he ensures that your eyeglass orders are processed and received in a timely manner. He'll also verify that all orders received in our offices uphold our quality standards for accuracy and craftsmanship!

Rebekah McDaniel

Rebekah joined our team in late 2021, as an Apprentice Optician. She will be happy to assist you with frame and lens selection, recommending optical solutions to enhance your life!


Lindsey Smrkovski

An "optician" in training, Lindsey assists in optical duties in either location, generally on snow days or school holidays! She very much enjoys helping in the family business, and is happy to assist you with your frame selection!


Indiana Jones (Indy)

Indy, our therapy dog, joined the Sunapee team in April of 2018. He is here to provide comfort during your visit. Always happy to see you, he will lay at your feet or snuggle you on the couch, your choice. No treats please, he prefers pets!

Indy was featured in the 4 Legs & A Tail Magazine in Spring of 2020!