Our Staff

Our Staff at Reed Optical

Our exceptional, friendly staff is our greatest asset. They are excited about what they do, and they care personally about getting the best results for our patients. Our patient care coordinators will try to accommodate your busy schedule by finding appointments that suit your needs. We will help you understand your insurance coverage and if financial arrangements are necessary, we will be glad to help you develop a plan to make your vision care treatment possible.

Meet our Staff

Laurel Hall, CPO

Laurel Hall, CPO

Laurel joined our team in May of 2015 as a Patient Care Coordinator. As a parametric assistant, she may assist you with the initial testing for your eye exam. Her second role as Insurance and Billing Specialist for both of our locations keeps her busy when not involved in patient care. She and her family enjoy living in the Claremont community.

Heidi Cass

Heidi Cass

Heidi, location manager and optician in Sunapee, joined our team in 2015. As an optician, she enjoys helping her patients achieve the best vision possible in frames that accentuate their features. When not working, she is often a home with her family and pets or on a field watching one of her daughters play their favorite sports!

Devan Rockwood

Devan Rockwood

With over 6 pairs of glasses in his prescription, Devan is knowledgable about current trends and technologies in frames and lenses. As an optician, he splits his time between both locations, and is happy to help assist you in selecting the perfect pair of glasses or sunglasses to meet your needs!

Angela Givens

Angela Givens

With many years of management experience, Angela joined our team as the location manager for our Claremont location in May of 2019. In addition to management duties, she is the face behind our Social Media and marketing initiatives!

Jackie Garrow, ABOC

Jackie comes to Reed Optical with over 15 years of experience in the optical industry. As a certified optician, she uses her expertise to recommend the best frame and lens combinations to meet your needs. She lives locally, with her family and dogs.

Kirine Bailey

Kirine recently joined our team as an Ophthalmic Technician. Like others, she has quite a few years experience in the optical industry. From contact lenses to medical testing, she is always ready to help you with a smile! When not in office, she is kept busy with her family and pets in Claremont!


Lindsey Smrkovski

An "optician" in training, Lindsey assists in optical duties in either location, generally on snow days or school holidays! She very much enjoys helping in the family business, and is happy to assist you with your frame selection!


Indiana Jones (Indy)

Indy, our therapy dog, joined the Sunapee team in April of 2018. He is here to provide comfort during your visit. Always happy to see you, he will lay at your feet or snuggle you on the couch, your choice. No treats please, he prefers pets!

Indy was featured in the 4 Legs & A Tail Magazine in Spring of 2020!