Our Staff

Our Staff at Reed Optical

Our exceptional, friendly staff is our greatest asset. They are excited about what they do, and they care personally about getting the best results for our patients. Our patient care coordinators will try to accommodate your busy schedule by finding appointments that suit your needs. We will help you understand your insurance coverage and if financial arrangements are necessary, we will be glad to help you develop a plan to make your vision care treatment possible.

Meet our Staff

Pamela Melendy

Pamela Olsen, ABOC

Pamela joined our team in early 2012. As an ABO certified Optician, she’ll help you select the perfect lens and frame combination for your needs. Pam is knowledgeable about the recent technological advancements in lenses and lens treatments and will be happy to explain them to you. She resides in Charlestown with her children.

Laurel Hall, CPO

Laurel Hall, CPO

Laurel joined our team in May of 2015 as a Patient Care Coordinator. As a parametric assistant, she will assist you with the initial testing for your eye exam. Her second role as Insurance and Billing Specialist for both of our locations keeps her busy when not involved in patient care. She and her family enjoy living in the Claremont community.

Heidi Cass

Heidi Cass

Heidi, location manager and optiican in Sunapee, joined our team in 2015. As an optician, she enjoys helping her patients achieve the best vision possible in frames that accentuate their features. When not working, she is often a home with her family and pets or on a field watching one of her daughters play their favorite sports!


Indiana Jones (Indy)

Indy, our therapy dog, joined the Sunapee team in April of 2018. He is here to provide comfort during your visit. Always happy to see you, he will lay at your feet or snuggle you on the couch, your choice. No treats please, he prefers pets!

Sonya Blythe

You'll generally find Sonya in our Claremont office, assisting during your exam as an ophthalmic technician. She will make your testing as easy and quick as possible, ensuring a quick and efficient exam. Residing in Lempster, you'll find her spending time with her family when out of the office!

Anna Mulvey-Anderson

Anna joined our team in December of 2019, as the Patient Care Coordinator for our Sunapee location. In addition to telephone and desk duties, Anna can also assist you with your contact lens needs.

Devan Rockwood

With over 6 pairs of glasses in his prescription, Devan is knowledgable about current trends and technologies in frames and lenses. As an optician, he splits his time between both locations, and is happy to help assist you in selecting the perfect pair of glasses or sunglasses to meet your needs!

Wendy Williams

Wendy comes to Reed Optical with many years of Patient Care Coordinator experience. Working in the Claremont office, she will be the first to greet you, via phone or in person.

Angela Givens

With many years of management experience, Angela joined our team as the location manager for our Claremont location in May of 2019. In addition to management duties, she is the face behind our Social Media and marketing initiatives!